Efficiency

Outstanding. We have dealt with Barons for many years and always received excellent sales and service. It is a pleasure to visit Barons and superb service team led by Gary Holmes - especially Dave Lynn, Maddie, Darcy and Mike. Thank you!

Always welcoming and caring

Polite staff good communications

Great customer service from start to finish.

It took a while to get booked in due to Covid-19 but once I dropped my car off the service at the desk was quick and efficient. My car was fixed and looked immaculate on collection. Very happy.

The staff were all super friendly and efficient. The work on the car was done super quick.

Kept me informed about the work, done quickly

Good communication and response times.

Excellent personal service every visit.

It was no trouble booking the appointment and the car was returned on time and clean.

Mike was excellent. Very efficient and courteous. Kept me updated regarding the fixing of my car He is an asset to your workforce.

Fitted me in at short notice due to an impending long journey, to check whether the heater box was working and/or air conditioning needed regassing. Were very helpful and kept car for one night only.

From the reception staff through to final delivery back of the car very helpful

no issues

Wonderful customer service

No issues

Usual, smooth, professional performance.

Efficient team and kept me in the loop on progress

CitNow video was swift and to the point with minimal background noise.

approachable, understanding, empathetic

A problem was discovered at the end of the warranty period and the appt postponed due to Covid-19. Subsequently the repair was done efficiently for no charge and with excellent customer service from Gary Holmes and Charlotte at Ash.

Great service by the servicing team.

Very helpful Assistant Service Manager - Maddie Smart.

As stated whole package works in customers favour.

Did the job asked for and also checked the car.

Well organised, on time, provided full information and support

From arrival to departure everything was carefully explained

BMW made process an easy process

Polite and efficient service with the work carried out within an hour while I waited.

Completed speedily and satisfactorily

Good service and communication

Good Feedback from technician And receptionist together wit comprehensive documentation.

Charlie was very efficient and pleasant and dealt with our car in an excellent manner

The staff I met were courteous and the work was carried out as required.

What I expressly asked for on my car was for it to be fully loaded with rear screens for my children. My car didn't arrive with these fitted.