Everything was completed on time

Goods stuff

Straight in, job done and friendly staff.

Mike Helps was my key contact and was excellent . I received regular clear ,friendly , positive communication from start to finish . I was very confident my BMW was in the very best hands at this BMW Centre . Thank you .

I always take my car there because they always do a good job on it

Really good - see notes above

no fuss job done.

The free health check which was done was very professional and easy to understand.

Communication was very good

Booked in for basic service on my car but had to pay extra full service amount despite me not being aware. Having said that staff were great and very helpful

Very helpful staff

pleasant helpful and not rushed

Quick dropoff in morning and friendly service when picking up.

Very happy with all aspects of the service that I received from the team at Barons Farnborough BMW Service, and especially the work completed on the car. Thank you.

See above

Always great service.

Faultless, quick, polite service.

Amazing service levels. Did exactly what they said they would do. Thank you.

Just perfect, did what they said they would do

Completed the tasks requested in the time quoted

The service was carried out quickly and efficiently, and the staff were courteous. Again, we will have to wait and see whether the problem has been resolved, but so far so good.

Very helpful with a smile in these very trying times

Polite, friendly reception when arriving. efficient covid precautions.

Friendly and quick service. Followed COVID procedures really well

Very professional

Special mention to Mike at Ash Vale service centre as he not only remembers me but has paid special attention to my car issue and kept me advised throughout the problem.

Issue fixed within a few days with regular updates provided by staff

Charley was very helpful, knowledgeable and friendly.

Completely satisfied as the staff was very helpful.

Barons provides BMW sales and service to the highest standard. It is a pleasure to visit with their Service Team who are truly outstanding. Manager Gary Holmes and great team, especially Dave Lynn and Madalyn Smart, reflect great credit on BMW.

Quick, effective service with a video guide supplied detailing the service. Nice touch.

My problem was easily resolved.

Everything dealt with efficiently and in good time.

Work completed to schedule - good Covid mitigation in place

Whoever delta with me was very friendly and gave excellent customer service

I was fitted in at the last minute because my battery was flat and in need of replacement. The work was carried out very quickly and efficiently allowing me to get on with my life.

Helpful and knowledgeable team. Thoughtful even ensuring on collection that the car was at the front of the building and so easy to drive away, so thank you

The service received was excellent and I was kept informed throughout the whole process.

I was kept updated by phone / e-mail

Friendly staff

The staff were polite and professional, whilst still being friendly.

I was seen almost right away

Charlie & Gary were very helpful and made us feel valued as customers.

Did what they said would do

Tom was fantastic from start to finish. It made buying the car a real pleasure. Our daughter is now considering a BMW and she will definitely come back to Farnborough.

Customer service completely satisfactory.

we had a great service from Freddie

Good service ,polite and friendly staff and car ready on time.

The service department are always excellent in The work they do.

Completely satisfied. The team kept me updated with some unforeseen issues but it was resolved and I was completely satisfied.

I was very very happy with the service at received at BMW Farnborough. I had a conversation with the Service Centre Manager about a software update required to the car and he was very friendly, accommodating, down to earth and pleasure to deal with.

They did precisely what they promised.

Friendly and helpful. Did what they needed to do well!

Very easy, great communication - brilliant service (especially Gary Holmes)

Friendly staff

Attitude of staff, most helpful and welcoming

Miss Maddie Smart was fantastic and needs rewarding for her most excellent customer service

Nick Dempsey was excellent

Dan and Freddie are excellent.

Completely satisfied. I've bought many cats from this dealership and have always found them to be excellent

Was very slick and easy! Everyone was so helpful and friendly.

Very clear. Most of the paperwork was completed prior to me picking up.

Completely satisfied, even with the COVID restrictions, it was a pleasant experience.