Even with Covid restrictions dropping off and collecting the vehicle was made effortless. Great setup at the centre.

Completely satisfied with the whole experience.

Timely, good communication, cleaned car (fine for a non paid visit) and gave it a 'health check' .

They kept us informed along the way and even though the work took longer than expected it was communicated well and therefore no problem for us.

Very satisfied with the overall process and the courteous service provided

Charlotte Hyde managed the entire process seamlessly from start to finish and went above and beyond to ensure that the work was done and the handover process at the start and end of the work was simple and efficient.

Charlotte Hyde managed the entire process seamlessly from start to finish and went above and beyond to ensure that the work was done and the handover process at the start and end of the work was simple and efficient.

The service was first class

All great no problems

Good communication, customer service, COVID 19 measures.

no fuss and great attention to customer satisfaction

Always so professional and helpful

Good customer service/experience

Quick easy response and excellent service for 20 years

Service was completed within the time allotted & thought the video sent was a nice touch

Everything done to a high standard

Service from Barons was super slick - easy to call, and get my appointment booked in. Drop off and Pick-up was equally smooth and the Wash was a nice little extra.

Check-in was easy and it's good to be kept informed by text on progress.

MOT passed primary reason for visit plus filter change before warranty expired. Dissatisfaction that broken air vent not available to be fitted despite prior request.

Helpful staff nice touch getting wash

Very efficient and friendly

Great service and value for money. Very impressed

All items rectified as discussed

Charlie was awesome. She did a great job keeping me informed and being flexible with my collection.

Time keeping and service.

Great support and service from Josh at Barons, Farnborough.

1st class service from Charlotte

Very satisfied and was kept up to date with everything that was going on. Michael was fantastic, made what could have been a very complicated and stressful situation easy. I can't remember her name, but the lady I spoke to on reception was fantastic.

They were very understanding and helpful.

Good service, helpful and got a clean car at the end of the day.

Excellent customer service and attentive to detail.

Efficiency

Outstanding. We have dealt with Barons for many years and always received excellent sales and service. It is a pleasure to visit Barons and superb service team led by Gary Holmes - especially Dave Lynn, Maddie, Darcy and Mike. Thank you!

Always welcoming and caring

Polite staff good communications

Great customer service from start to finish.

It took a while to get booked in due to Covid-19 but once I dropped my car off the service at the desk was quick and efficient. My car was fixed and looked immaculate on collection. Very happy.

The staff were all super friendly and efficient. The work on the car was done super quick.

Kept me informed about the work, done quickly

Good communication and response times.

It was no trouble booking the appointment and the car was returned on time and clean.

Mike was excellent. Very efficient and courteous. Kept me updated regarding the fixing of my car He is an asset to your workforce.

Excellent personal service every visit.

Fitted me in at short notice due to an impending long journey, to check whether the heater box was working and/or air conditioning needed regassing. Were very helpful and kept car for one night only.

From the reception staff through to final delivery back of the car very helpful

no issues

Wonderful customer service

No issues

Usual, smooth, professional performance.

Efficient team and kept me in the loop on progress

CitNow video was swift and to the point with minimal background noise.

They did everything possible to make the process enjoyable.

Lee Mackel (the sales contact) did a fantastic job. He is very customer focused and keen to understand your requirements to then deliver on them. Despite the set back of the pandemic he went the extra mile in all areas

I love the pickup process. Great experience with the car hidden from view ready for the great reveal!

It was exciting and went without a hitch.

It was an enjoyable, and high quality experience from start to finish. Tom Dodd was knowledgable, engaging, professional and very accommodating - going out of his way to make it a positive experience.

What I expressly asked for on my car was for it to be fully loaded with rear screens for my children. My car didn't arrive with these fitted.