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About Barons Farnborough

We maintain the highest possible standards at all times, whether you are new or existing customer.

Meet the team

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Dan Leeds

Head of Business

Mark Lewis

General Sales Manager

Tiffany King

Business Manager

Neil Fradgley

Business Manager

Nikki Hall

Retention Specialist

Brogan Fielden

Retention Specialist

Nick Dempsey

New Car Sales Executive

Freddie Staines

New Car Sales Executive & Motability Specialist

George Gill

New Car Sales Executive

Lee Mackel

New Car Sales Executive & Motability Specialist

Louis Hale

New Car Sales Executive & Motability Specialist

Tom Dodd

Used Car Sales Executive

Richard Thorne

Used Car Sales Executive

Sam Webber

Used Car Sales Executive

Barry Hayward

Used Car Sales Executive

Kenny Parker

New Car Sales Administrator

Nicky Judd

Used Car Sales Administrator

David Morris

Sales Co-ordinator

Jade McArthur

Reception Manager

Karen Budge

Receptionist

Samantha Lloyd

Receptionist

Sanchia Gallifent

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Efficiency

Service

Outstanding. We have dealt with Barons for many years and always received excellent sales and service. It is a pleasure to visit Barons and superb service team led by Gary Holmes - especially Dave Lynn, Maddie, Darcy and Mike. Thank you!

Service

Always welcoming and caring

Service

Polite staff good communications

Service

Great customer service from start to finish.

Service

It took a while to get booked in due to Covid-19 but once I dropped my car off the service at the desk was quick and efficient. My car was fixed and looked immaculate on collection. Very happy.

Service

The staff were all super friendly and efficient. The work on the car was done super quick.

Service

Kept me informed about the work, done quickly

Service

Good communication and response times.

Service

Excellent personal service every visit.

Service

It was no trouble booking the appointment and the car was returned on time and clean.

Service

Mike was excellent. Very efficient and courteous. Kept me updated regarding the fixing of my car He is an asset to your workforce.

Service

Fitted me in at short notice due to an impending long journey, to check whether the heater box was working and/or air conditioning needed regassing. Were very helpful and kept car for one night only.

Service

From the reception staff through to final delivery back of the car very helpful

Service

no issues

Service

Wonderful customer service

Service

No issues

Service

Usual, smooth, professional performance.

Service

Efficient team and kept me in the loop on progress

Service

CitNow video was swift and to the point with minimal background noise.

Service

approachable, understanding, empathetic

Service

A problem was discovered at the end of the warranty period and the appt postponed due to Covid-19. Subsequently the repair was done efficiently for no charge and with excellent customer service from Gary Holmes and Charlotte at Ash.

Service

Great service by the servicing team.

Service

Very helpful Assistant Service Manager - Maddie Smart.

Service

As stated whole package works in customers favour.

Service

Did the job asked for and also checked the car.

Service

Well organised, on time, provided full information and support

Service

From arrival to departure everything was carefully explained

Service

BMW made process an easy process

Service

Polite and efficient service with the work carried out within an hour while I waited.

Service

Completed speedily and satisfactorily

Service

Good service and communication

Service

Good Feedback from technician And receptionist together wit comprehensive documentation.

Service

Charlie was very efficient and pleasant and dealt with our car in an excellent manner

Service

The staff I met were courteous and the work was carried out as required.

Service

What I expressly asked for on my car was for it to be fully loaded with rear screens for my children. My car didn't arrive with these fitted.