Loading...

About Barons Farnborough

We maintain the highest possible standards at all times, whether you are new or existing customer.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Dan Leeds

Head of Business

Mark Lewis

General Sales Manager

Tiffany King

Business Manager

Neil Fradgley

Business Manager

Nikki Hall

Retention Specialist

Brogan Fielden

Retention Specialist

Nick Dempsey

New Car Sales Executive

Freddie Staines

New Car Sales Executive & Motability Specialist

George Gill

New Car Sales Executive

Lee Mackel

New Car Sales Executive & Motability Specialist

Louis Hale

New Car Sales Executive & Motability Specialist

Tom Dodd

Used Car Sales Executive

Richard Thorne

Used Car Sales Executive

Sam Webber

Used Car Sales Executive

Barry Hayward

Used Car Sales Executive

Kenny Parker

New Car Sales Administrator

Nicky Judd

Used Car Sales Administrator

David Morris

Sales Co-ordinator

Jade McArthur

Reception Manager

Karen Budge

Receptionist

Samantha Lloyd

Receptionist

Sanchia Gallifent

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything was completed on time

Service

Goods stuff

Service

Straight in, job done and friendly staff.

Service

Mike Helps was my key contact and was excellent . I received regular clear ,friendly , positive communication from start to finish . I was very confident my BMW was in the very best hands at this BMW Centre . Thank you .

Service

I always take my car there because they always do a good job on it

Service

Really good - see notes above

Service

no fuss job done.

Service

The free health check which was done was very professional and easy to understand.

Service

Communication was very good

Service

Booked in for basic service on my car but had to pay extra full service amount despite me not being aware. Having said that staff were great and very helpful

Service

Very helpful staff

Service

pleasant helpful and not rushed

Service

Quick dropoff in morning and friendly service when picking up.

Service

Very happy with all aspects of the service that I received from the team at Barons Farnborough BMW Service, and especially the work completed on the car. Thank you.

Service

See above

Service

Always great service.

Service

Faultless, quick, polite service.

Service

Amazing service levels. Did exactly what they said they would do. Thank you.

Service

Just perfect, did what they said they would do

Service

Completed the tasks requested in the time quoted

Service

The service was carried out quickly and efficiently, and the staff were courteous. Again, we will have to wait and see whether the problem has been resolved, but so far so good.

Service

Very helpful with a smile in these very trying times

Service

Polite, friendly reception when arriving. efficient covid precautions.

Service

Friendly and quick service. Followed COVID procedures really well

Service

Very professional

Service

Special mention to Mike at Ash Vale service centre as he not only remembers me but has paid special attention to my car issue and kept me advised throughout the problem.

Service

Issue fixed within a few days with regular updates provided by staff

Service

Charley was very helpful, knowledgeable and friendly.

Service

Completely satisfied as the staff was very helpful.

Service

Barons provides BMW sales and service to the highest standard. It is a pleasure to visit with their Service Team who are truly outstanding. Manager Gary Holmes and great team, especially Dave Lynn and Madalyn Smart, reflect great credit on BMW.

Service

Quick, effective service with a video guide supplied detailing the service. Nice touch.

Service

My problem was easily resolved.

Service

Everything dealt with efficiently and in good time.

Service

Work completed to schedule - good Covid mitigation in place

Service

Whoever delta with me was very friendly and gave excellent customer service

Service

I was fitted in at the last minute because my battery was flat and in need of replacement. The work was carried out very quickly and efficiently allowing me to get on with my life.

Service

Helpful and knowledgeable team. Thoughtful even ensuring on collection that the car was at the front of the building and so easy to drive away, so thank you

Service

The service received was excellent and I was kept informed throughout the whole process.

Service

I was kept updated by phone / e-mail

Service

Friendly staff

Service

The staff were polite and professional, whilst still being friendly.

Service

I was seen almost right away

Service

Charlie & Gary were very helpful and made us feel valued as customers.

Service

Did what they said would do

Service

Tom was fantastic from start to finish. It made buying the car a real pleasure. Our daughter is now considering a BMW and she will definitely come back to Farnborough.

Service

Customer service completely satisfactory.

Service

we had a great service from Freddie

Service

Good service ,polite and friendly staff and car ready on time.

Service

The service department are always excellent in The work they do.

Service

Completely satisfied. The team kept me updated with some unforeseen issues but it was resolved and I was completely satisfied.

Service

I was very very happy with the service at received at BMW Farnborough. I had a conversation with the Service Centre Manager about a software update required to the car and he was very friendly, accommodating, down to earth and pleasure to deal with.

Service

They did precisely what they promised.

Service

Friendly and helpful. Did what they needed to do well!

Service

Very easy, great communication - brilliant service (especially Gary Holmes)

Service

Friendly staff

Service

Attitude of staff, most helpful and welcoming

Service

Miss Maddie Smart was fantastic and needs rewarding for her most excellent customer service

Service

Nick Dempsey was excellent

Sales

Dan and Freddie are excellent.

Sales

Completely satisfied. I've bought many cats from this dealership and have always found them to be excellent

Sales

Was very slick and easy! Everyone was so helpful and friendly.

Sales

Very clear. Most of the paperwork was completed prior to me picking up.

Sales

Completely satisfied, even with the COVID restrictions, it was a pleasant experience.