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About Barons Farnborough

We maintain the highest possible standards at all times, whether you are new or existing customer.

Meet the team

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Dan Leeds

Head of Business

Mark Lewis

General Sales Manager

Tiffany King

Business Manager

Neil Fradgley

Business Manager

Nikki Hall

Retention Specialist

Brogan Fielden

Retention Specialist

Nick Dempsey

New Car Sales Executive

Freddie Staines

New Car Sales Executive & Motability Specialist

George Gill

New Car Sales Executive

Lee Mackel

New Car Sales Executive & Motability Specialist

Louis Hale

New Car Sales Executive & Motability Specialist

Tom Dodd

Used Car Sales Executive

Richard Thorne

Used Car Sales Executive

Sam Webber

Used Car Sales Executive

Barry Hayward

Used Car Sales Executive

Kenny Parker

New Car Sales Administrator

Nicky Judd

Used Car Sales Administrator

David Morris

Sales Co-ordinator

Jade McArthur

Reception Manager

Karen Budge

Receptionist

Samantha Lloyd

Receptionist

Sanchia Gallifent

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very helpful and quickly worked out a way of helping me on the first day of lockdown.

Service

Being a mobility car, it was fetched at my door and returned later all sorted

Service

Detailed and informative about services and time to be taken. Very hospitable

Service

consistency

Service

Very prompt and efficient service, booked via app so was so easy and straight forward.

Service

Lee answered all our questions and gave us great confidence in buying the car told us all the options we had for finance and Lessing and helped up decide which would be best for us

Service

Great service

Service

Overall service and customer care was great

Service

Comfort in the knowledge that my service is handled by professional staff

Service

Easy to book, good service on the day and pleasant environment to wait in while the work was being done.

Service

Josh the representative was fine however the whole BMW experience was so poor it didn't matter.

Service

Friendly,efficient and professional

Service

Prompt service and good communication

Service

Friendly and helpful staff, excellent communications and timely and quality workmanship.

Service

It was done withing the specified time.

Service

Efficient polite staff, good communication re the service.

Service

Barons provide consistently excellent after-sales and service. The team led by Manager Gary Holmes and Workshop Manager Dave Lynn are personable and professional, and reflect great credit on BMW.

Service

Have bought all my BMW's through them

Service

Very satisfied..no problem at all.

Service

Service while you wait. Friendly staff. Very pleasant surroundings. Knowledgeable staff

Service

As above they were very good indeed.

Service

Quick service

Service

Even cleaned the car inside and out

Service

Car was washed for me and unbelievably, the bill was less than expected..

Service

Everything was explained to me clearly and the service was done in the time we were told. The car drove well afterwards and I could tell from driving it that a good service had been done.

Service

Great customer service

Service

M.O.T. Service. Very smooth operation from booking service for a convenient date, work undertaken with advisory explanations and video, to car collection / return.

Service

Everything went to plan. There was no waiting about and when I collected the car it had been valeted. What's not to like!

Service

All as planned.

Service

We were very pleased with the whole experience. We were kept informed every step of the way

Sales

Very relaxed and helpful session

Sales

The sales service from Nick Dempsey was exceptional from start to finish, as usual. The car was spotless and ready to go in the handover bay, all paperwork complete. A very pleasurable experience!

Sales

Freddie was extremely efficient, professional and carried out my experience to a high level standard.

Sales

Unfortunately the delivery was rather over shadowed by the current CV situation so did not feel the normal excitement at receiving a new car. That said, Freddie Stains was as always very professional making the best out of the situation. Love the car

Sales

Lee Mackel is very responsive goes the extra mile to satisfy

Sales

Excellent welcome and process - good balance between the sale and serving the customer.

Sales

Nice guys, great service

Sales

Always took time to answer queries, kept me posted on car build, delivered vehicle early. Had the vehicle under covers for unveiling in showroom. Wow moment !

Sales

The staff were amazing at Farnborough. We brought 2 cars through George Gill and each time he's been absolutely fantastic. Delivery was quick and was made on the exact date and time that I'd requested.

Sales

Sales team were excellent

Sales

Barons who i have dealt with before are excellent, they kept me updated & were very helpful throughout.

Sales

Great service from Freddie Staines.