Parts Advisor

Do you have a passion for the BMW product? Would you like the opportunity to work with one of these cars? We are looking for a polite,enthused and organised Parts Advisor to join our team at Barons Farnborough.

About the position

The service and expertise provided by our parts team are crucial to the business’ success. Therefore, the successful candidate for our Parts Advisor position will have previous experience in a similar role and proven customer service skills.

A large part of the Parts Advisor position involves:

Establishing customers needs for required parts through conversations, diagnosis and recommendations as appropriate

Communicating relevant promotions and offers to customers

Delivering exceptional customer service to external and internal customers

Receiving, recording and allocating parts and consumables from suppliers

Reporting any stock damages or losses

Assisting parts stock checks

Liaising and maintaining a brilliant working relationship with the manufacturer

Being fully conversant with procedures within the parts department

Maintaining and updating displays as per manufacturer requirements.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position,including:

Teamwork

Ability to multi-task

Ability to work to deadlines

Confident and professional

Communication skills

Organised

About us

Barons Farnborough is part of the Group 1 Automotive network, a well-established and growing automotive group in the UK,with offices in America and Brazil as well. Group 1 Automotive is the 10th largest dealership group in the UK, has a strong history of success and is looking to grow their presence in the UK over the coming years. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources and training and competitive earnings packages.

If you see yourself in the position specification, we would like you to apply now!

We appreciate your interest in the position and in our company. Please be aware that we expect a high number of applications for this vacancy and we may not have the time to write to every applicant. If you haven’t heard from us within 4 weeks of applying, please assume your application has not been successful on this occasion.

Please note this vacancy may be removed prior to the closing date due to the requirements of the role being fulfilled.

All recruitment related documentation will be retained for a period of 6 months from the close date, thereafter, any personal information we hold will be destroyed in accordance with the Data Protection Act 1998.